2010-04-03

Handling change - the YouTube way

Just noticed today that YouTube changed their site a little bit - more like tweaked. No big deal really, they have added some video controls and changed others. What I do like is that at the top-right corner of the page, their is a little blue information box that allows you to "take a tour of the changes". And like it says, it uses a little JavaScript overlay to take you on a tour of the page you are looking and explains the various parts of the page that have changed and how it now works. Simple and ingenious.

Some people hate changes, even of the smallest kind (Napoleon would be outraged! - internal friendly joke). This is a good way I think of showing users that the changes are no big deal really and you can continue on using YouTube to enjoy your favorite videos as you always have and with a smile :)

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